Due to the nature of PLR and receiving your products digitally, there are no refunds. That is unless you make a duplicate PLR package purchase. If you are not happy with your order, please contact Wellness PLR by filling out the form on the contact page. I’ll do my very best to help you. If you are experiencing a technical difficulty, such as not being able to open the downloaded files, please contact me via support@wellness-plr.com, and we will make sure you can use them.